Comnexiom — The Power to Connect and ControlManaged IT + Cybersecurity
FREE PROVIDER SCORECARD

IT Provider Scorecard

Is your IT provider staying on target?

Twelve questions about communication, recurring problems, security ownership, recovery and planning. Score what you can support with evidence—not the confidence of the sales pitch.

Score your current IT provider on twelve questions you can back with evidence, from who owns the admin accounts to whether projects get a real handoff.

These are the answers you are looking for.
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MSP Switching Kit
YOUR BUSINESS. YOUR NUMBERS.

Check the relationship behind the ticket queue.

Communication

Requests have a named owner and a clear route for escalation.
We receive useful updates rather than chasing ticket status.
Support works for remote staff and every supported location.

Daily reliability

Recurring problems are investigated beyond the immediate fix.
Devices and essential applications have clear maintenance ownership.
New hires and departures follow a documented process.

Security and recovery

Identity, device and email protection have named owners.
Backups are paired with documented restore checks.
We know whom to contact when a cyber incident is suspected.

Planning and ownership

Our business controls critical accounts and recovery routes.
Projects have scope, an owner, acceptance checks and handoff.
We have a practical improvement roadmap and clear service scope.

Your answers stay in this page unless you choose to share them. This is a conversation tool, not a security audit or provider certification.

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MSP Switching Kit · How we work · Pricing & scope · Co-Managed IT
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A missed answer is a useful place to start a conversation.

Book a Jedi for your Free IT Risk Review: 30 minutes on Microsoft Teams with Jeff Davis. You leave with one priority risk, one practical opportunity, one clear next step and a short written summary. No scans, no system access, no obligation.

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Choose a time with Jeff Davis. Stay right here on the page.

Need help? Email Comnexiom or call (770) 580-0440.