CASE STUDY · MULTI-SITE MANUFACTURING

Multi-Site Manufacturing IT Case Study

Multi-Site Manufacturing

A manufacturer with several locations had a different network, vendor and set of fixes at each site. Here's what happened, and how Comnexiom approaches one standard for networks, security, devices and onboarding, supported by one Managed IT team.

Different bases. One operating standard.
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Industrial machinery and organized workstations on a manufacturing floor
THE BUSINESS CHALLENGE

Follow the business consequence.

A manufacturer with several locations had local networks, vendors, devices, security practices and informal fixes at each site, which made central oversight difficult.

COOIT DirectorFacilities DirectorController
WHAT HAPPENED

One operating problem. The relevant capabilities together.

  • Create common support, endpoint, backup, and documentation standards
  • Prioritize critical room, power, and water-condition monitoring
  • Coordinate cameras, cabling, access, and location onboarding
  • Use reviewed summaries and a risk-based investment roadmap
THE GOALS

WHAT THE PROJECT WORKED TOWARD.

  • More consistent support between sites
  • Clearer asset and contract visibility
  • A staged plan instead of simultaneous replacement

Outcomes depend on the environment, baseline, implementation, adoption, and ongoing operating discipline.

HOW COMNEXIOM APPROACHES THIS

MANAGED IT FIRST. THE RIGHT ADD-ONS SECOND.

Comnexiom starts with Managed IT: one support, endpoint and documentation standard across every location, and a staged, risk-based roadmap instead of replacing everything at once. Room, power and water-condition monitoring is an IoT add-on. Managed IT includes unlimited IT support on every plan, plus unlimited IT-only projects and on-site support with Complete Care, for one flat monthly fee. IoT, cameras, cabling and third-party services are not included and are scoped and quoted separately, and Microsoft 365, backups, hardware, software and licenses are sold separately.

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A PRACTICAL FIRST ENGAGEMENT

Lead with the Managed IT operating model.

  1. Discover the first base

    Inventory one site’s users, endpoints, accounts, network and critical applications. Compare support routes and recurring interruptions with another site before choosing a standard.

  2. Standardize in phases

    Agree the support and security baseline, document approved exceptions and stage changes around production. An acquired site need not replace everything on day one.

  3. Verify the handoff

    Test a new-hire setup, one recurring fault and a recovery dependency. Record who handles each task locally and centrally.

EVIDENCE TO COLLECT

Define the baseline before the pilot.

Track repeat interruptions, onboarding completeness, unsupported exceptions and restoration evidence against the starting position.

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HELP ME, COMNEXIOM

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Need help? Email Comnexiom or call (770) 580-0440.